188BET靠谱吗Zotero 7 Beta - Error when trying to syncronize: ID 842693794

luisiafalves

Hello!

I'm trying to syncronize a library in another user (super8sbufrgs) and I'm getting this error:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIZipReader.close]

Thanks!

dstillman

Can you provide a Debug IDfor a sync that produces that?

luisiafalves

Hi, @dstillman.
Thanks for your reply.

Here the debug ID D2039542770.

And it's error ID: 1377910740

dstillman

(3)(+0000000): Initializing download request 3/JWVUGHPT

(3)(+0000000): Starting download request 3/JWVUGHPT

[…]

188BET靠谱吗Win error 1224 during operation open on file C:\Users\[…]\AppData\Local\Temp\Zotero\JWVUGHPT.tmp (A operação solicitada não pode ser executada em um arquivo com uma seção mapeada pelo usuário aberta.

Are you running any non-standard security software on this system?

luisiafalves

Not that I'm aware of.188BET靠谱吗I don't even have any extensions on zotero installed.
My antivirus software is karspersky.I tried deactivating it but got the same error.

dstillman

Well, Kaspersky is certainly non-standard security software — that just means security software that doesn't come with the OS.Did you restart your computer after disabling it?

luisiafalves

Thank you, @dstillmanand sorry about my lack of comprehension.

Always when I restart my computer Kaspersky starts with it.I tried to change that, but I couldn't because it's my company's computer.

dstillman

188BET靠谱吗https://forums.zotero.org/discussion/comment/442537/#Comment_442537

luisiafalves

Thank you, @dstillman!