Word unresponsive/freezing.

davidagreenway
Mac OS was updated a few days ago.188BET靠谱吗Word has become unresponsive when working with Zotero.188BET靠谱吗Restarting both Word and Zotero allows the linkage to work well for modest amount of typing (half page?) and a few citations inserted, but then typing begins to experience a 5-20 second delay, and page scrolling is also delayed and jumps by full pages.

Word and Chrome plug-ins have been reinstalled per instructions.188BET靠谱吗Both Word and Zotero are "not responding" (‘beach ball') and must be "forced quit."

Thank you.

D148536973 (first attempt - frozen)
1220471458 (second attempt - frozen)
Most recent - D1929138764 (most recent - 5.21 @ 8:30 pm)

Microsoft Word –Version 16.85 (24051214)
Mac OS Sonoma 14.5
188BET靠谱吗Zotero 6.0.37
  • adomasven
    Can you reproduce this in a new document?Does it matter which items you cite when this occurs?
    But then typing begins to experience a 5-20 second delay, and page scrolling is also delayed and jumps by full pages.
    Could you elaborate?Where are you typing and experiencing delays?188BET靠谱吗Is this while Zotero is working?What page scrolling are you referring to here?

    188BET靠谱吗Does it occur if you keep both Zotero and Word windows on screen (without using maximizing either window, and keeping both at least partially visible)?
  • davidagreenway
    Thank you for responding so quickly -

    5.22.24 – D1004364531

    Beginning with a computer restart, I opened a new document and the same problems occurred.It doesn't seem to be specific to any one citation.I have replicated the problems over multiple restarts and after reinstalls/restarts.

    The 'jumping and delay' refer to the Word document.It is stable for the first half page or so, but with 3-4 references inserted, the problem occurs starting with the slow keystroke response, 'beachball' for a few cycles of typing and saving, and then 'freeze'.

    I have one Word document active.188BET靠谱吗Both Word and Zotero are visible on screen.

    188BET靠谱吗Other MS products (e.g., excel) are working, however, I will confirm this is not an issue with Zotero closed.

    Thank you.
  • adomasven
    188金宝慱亚洲F1Actually I am seeing a lot of threads on Microsoft forums for this version of Word and slowness/freezing.If you can roll back to Word 16.84 or wait for an update from Microsoft.
  • davidagreenway
    Thank you.Will be patient.
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