Upgrade StorageSteckelberg Loss of my collections
188BET靠谱吗My name is Rosa Maria de Brito Steckelberg, and I use Zotero with the username "rosasteckelberg." I am writing to report a serious issue that occurred after a recent Zotero update, resulting in the loss of all my collections and over 5000 articles in my library.
188BET靠谱吗The problem started when I accepted an invitation to join a group on Zotero.Despite accepting the invitation, the Group Library did not appear on my homepage.188BET靠谱吗To try to resolve this issue, I updated the Zotero version in hopes of addressing the problem.However, after the update, my collections appeared duplicated, and, strangely, all collections ended up in the trash folder.
Upon realizing that the collections were duplicated, I decided to delete the additional items that appeared after the update.Unfortunately, this resulted in the complete loss of all my collections and articles.I am extremely concerned about this situation as it represents years of lost work and research.
Attached to this message, please find a screenshot of the screens before and after the incident, hoping that this may assist you in understanding the problem.
I earnestly request your assistance in recovering my lost collections and articles.Any help or guidance you can provide would be greatly appreciated.
Thank you in advance for your attention and support on this urgent matter.
188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u11922530/yrmzuibnqh0gxz7cjjhh.jpg
188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u11922530/7fj4l2kc8h64i72hhrg9.jpg
188BET靠谱吗The problem started when I accepted an invitation to join a group on Zotero.Despite accepting the invitation, the Group Library did not appear on my homepage.188BET靠谱吗To try to resolve this issue, I updated the Zotero version in hopes of addressing the problem.However, after the update, my collections appeared duplicated, and, strangely, all collections ended up in the trash folder.
Upon realizing that the collections were duplicated, I decided to delete the additional items that appeared after the update.Unfortunately, this resulted in the complete loss of all my collections and articles.I am extremely concerned about this situation as it represents years of lost work and research.
Attached to this message, please find a screenshot of the screens before and after the incident, hoping that this may assist you in understanding the problem.
I earnestly request your assistance in recovering my lost collections and articles.Any help or guidance you can provide would be greatly appreciated.
Thank you in advance for your attention and support on this urgent matter.
188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u11922530/yrmzuibnqh0gxz7cjjhh.jpg
188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u11922530/7fj4l2kc8h64i72hhrg9.jpg
It doesn't look like you've been using syncing — your online library is essentially empty — so I'm not able to tell you anything else about your library (e.g., the date of the duplicate import).
In any case, you should immediately make a backup of your entire 188BET靠谱吗Zotero data directoryand then try to restore from one of the automatic backups188BET靠谱吗that Zotero makes.