188BET靠谱吗zotero can't grab the paper metadata

tatazi

188BET靠谱吗My zotero can't grab the paper metadata, not from cnki.com, web of science or any other academic site.It is only able to grab web links.

188BET靠谱吗I've tried updating the plugin's translators in the process, as well as resetting the translators in the zotero connector, but neither Safari, Google, edge, nor Firefox still can't grab the paper metadata, and each of them can only grab the web links.188BET靠谱吗Redownloading the zotero software, plugin, and zotero connector doesn't work either.

188BET靠谱吗In the process of troubleshooting, I found that when I [reset translators in zotero connector], every browser shows [(3)(+0000001): Translators: Saved 75 translators.], but when I reset in another computer that can successfully capture the metadata, it shows [(3)(+0000011): Translators: Saved 790 translators.], which is a huge difference.

I'm not sure if this is the problem and I don't know how to correct it, can anyone help me with this please?

188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u10327778/5hb0kntyvag4pt3xfhej.png

188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u10327778/kdacgl31pg1t20o7c1ox.png

dstillman

Translators: Saved 75 translators

Can you provide a Report ID188BET靠谱吗from Zotero on that computer?188BET靠谱吗Can you reproduce this after restarting Zotero with all plugins disabled?

dstillman

188BET靠谱吗Well, and "QStheory", shown in that output, is not an official Zotero translator, so you've definitely modified the available translators (I assume using the Jasminum plugin).

tatazi

Do you mean reportID?188BET靠谱吗I got it from [zotero- help-Report Errors...]:

511974537

But its content looks like it has little to do with the issue I'm inquiring about, and I'm not sure if that's useful to you.

188BET靠谱吗Also, after I closed all plugins, I got a [debug ID] by pasting it in the browser zotero connector- advance-[Debug Output Logging- submit output]:

D1507394160

BTW, I still get the same thing after disabling all plugins （sad...

dstillman

188BET靠谱吗You should disable all plugins, restart Zotero, and then reset translators in the Advanced → Files and Folders section of the Zotero settings.You still have unofficial translators installed.

tatazi

Thanks for the heads up!There was indeed another plugin I forgot to disable.

188BET靠谱吗I disabled all the plugins and followed the exact path you gave me, my zotero already grabs the metadata (thank you very much!) But the PDF still doesn't work.What do I need to do next ?

In addition, I found that a large part of the PDF of the existing literature have disappeared.A few days ago I just back up the [storage] folder, can I directly drag the backup of the folder into the software's [storage] folder to solve this new problem after the reset?

188BET靠谱吗The following screenshot shows that my zotero fails to get the PDF.

188BET靠谱吗https://s3.amazonaws.com/zotero.org/images/forums/u10327778/8qghsv56ly1wrkydoppp.png

dstillman

Resetting translators doesn't have anything to do with your attachment files.188BET靠谱吗If you're missing files, either they were deleted outside of Zotero or you just added them on another computer and they haven't synced.188BET靠谱吗You're at your file-storage quota, so files added on another device wouldn't be available on this computer if you're using Zotero Storage.

For a PDF that's not saving, provide an example URL and a Debug ID188BET靠谱吗from Zotero for reloading the page and trying to save.Make sure you actually have access to the PDF within your browser.

tatazi

Thanks for the feedback!

188BET靠谱吗After I restarted zotero today, the PDF is ready to be grabbed.
Some of the lost PDFs I also retrieved via local backup.

Both issues have been resolved, thanks again!