Error running pdfinfo.exe

internationaled

188BET靠谱吗I have been struggling to get Zotero to index all of my files.When I run "Rebuild index" on the unindexed PDFs and display the debug (D2104877960), I get this:

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(3)(+0000001): Indexing item 1/63V7344M

188BET靠谱吗(3)(+0000007): Running C:\Program Files (x86)\Zotero\pdfinfo.exe 'C:\Users\username\Zotero\storage\63V7344M\filename.pdf' 'C:\Users\username\Zotero\storage\63V7344M\.zotero-ft-info'

188BET靠谱吗(1)(+0000046): Error running C:\Program Files (x86)\Zotero\pdfinfo.exe

188BET靠谱吗(1)(+0000000): Error: C:\Program Files (x86)\Zotero\pdfinfo.exe returned exit status 99 Error: C:\Program Files (x86)\Zotero\pdfinfo.exe returned exit status 99 observe@chrome://zotero/content/xpcom/utilities_internal.js:889:27 From previous event: Zotero.FullText
188BET靠谱吗(3)(+0000001): Running C:\Program Files (x86)\Zotero\pdftotext.exe '-datadir' 'C:\Program Files (x86)\Zotero\poppler-data' '-nopgbrk' '-l' '20000' 'C:\Users\username\Zotero\storage\63V7344M\filename.pdf' 'C:\Users\username\Zotero\storage\63V7344M\.zotero-ft-cache'

188BET靠谱吗(1)(+0000052): Error running C:\Program Files (x86)\Zotero\pdftotext.exe

188BET靠谱吗(1)(+0000000): Error: C:\Program Files (x86)\Zotero\pdftotext.exe returned exit status 1 Error: C:\Program Files (x86)\Zotero\pdftotext.exe returned exit status 1 observe@chrome://zotero/content/xpcom/utilities_internal.js:889:27 From previous event: Zotero.FullText
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188BET靠谱吗I uninstalled and reinstalled Zotero, and do not have any third-party antivirus utilities installed.188BET靠谱吗I checked the Zotero directory and can verify that the pdfinfo.exe and pdftotext.exe files are the files that came with the Zotero reinstall I just completed.

Any suggestions?Thanks.

dstillman

Not much we can tell you — this would generally be due to some some sort of security restriction on your computer.

You can try opening up a cmd prompt and running pdfinfo or pdftext without arguments to see whether you can run them normally and, if not, whether there's a clearer error message.

dstillman

@internationaled: There was a problem with pdfinfo in 5.0.91 on Windows that would cause "Unknown" to appear.That's fixed in 5.0.92, available now.

pdftotext shouldn't have been affected, though, so if you're still seeing that after upgrading to 5.0.92, that's likely a separate issue.That might happen if the PDF is password-protected.188BET靠谱吗If it's working in general but you're seeing this for a specific non-password-protected PDF, you can email it to support@zotero.org with a link to this thread and we can take a look.