Debug Output Logging
If you've been asked to provide a Debug ID (which is different from aReport ID) to help troubleshoot a problem, follow these simple steps:
188BET靠谱吗
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188BET靠谱吗In the Help menu, go to Debug Output Logging and select Enable, or, to generate debug output from Zotero startup, select "Restart with Logging Enabled…".(If you're not able to access the Help menu, see Reporting Startup Errorsinstead.)
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Immediately perform the relevant action (syncing, saving, importing, etc.) and reproduce the problem you're experiencing.
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188BET靠谱吗Before doing anything else, return to Help → Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org.A window should pop up containing a Debug ID (e.g., "D12345678").Click "Copy to Clipboard" and paste the Debug ID into your forum thread.
188BET靠谱吗If submitting output fails, you can return to the Debug Output Logging menu and select View Output, go to File → "Save…", choose Format: "Text Files", and save the output to a file, which you can email to support@zotero.org with a link to your forum thread.It can be helpful to ZIP the file before emailing it.
188BET靠谱吗Zotero Connectors (Firefox, Chrome, and Safari)
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188BET靠谱吗Open the Zotero Connector preferences
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Firefox:188BET靠谱吗right-click on the Zotero Connector extension button and click "Preferences".
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Chrome:188BET靠谱吗right-click on the Zotero Connector extension button and click "Options".
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Safari:188BET靠谱吗right-click anywhere on a webpage and select "Zotero Preferences…"
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188BET靠谱吗In the Advanced tab of the Zotero Connector preferences, under "Debug Output Logging", check the box next to "Enable Logging".Do not close this tab.
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Immediately perform all the relevant actions (e.g., import an item from a web page).
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188BET靠谱吗Go back to the Advanced tab of the Zotero Connector preferences and click Submit Output.
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You will be provided with a Debug ID (e.g., "D12345678").188金宝慱亚洲F1Please post the Debug ID to the forums.
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Uncheck the box next to "Enable Logging."
188BET靠谱吗Zotero for iOS
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Tap Back in the top-left corner until you see the list of libraries.
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Tap the Gear icon.
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Tap "Debug Output Logging" and then "Start Logging".
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Close the settings window.
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Immediately perform all relevant actions (e.g., pulling down on the items list to trigger a sync or switching to the browser and trying to save).
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When you're done, tap the circular stop button in the bottom-left corner of the screen.
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In the alert that pops up, tap Copy to copy the Debug ID to the clipboard, and then paste it into your forum thread.
188BET靠谱吗Zotero for Android
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From the items list, tap Collections in the top-left corner and then Libraries.
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Tap the Gear icon.
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Tap "Debug Output Logging" and then "Start Logging".
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Close the settings window.
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Immediately perform all relevant actions (e.g., pulling down on the items list to trigger a sync or switching to the browser and trying to save).
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When you're done, tap the circular stop button in the bottom-left corner of the screen.
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In the alert that pops up, tap Copy to copy the Debug ID to the clipboard, and then paste it into your forum thread.
Logging to a Terminal Window
188BET靠谱吗If you'd like to regularly follow Zotero's debug output in real-time, it may be preferable to have Zotero log to a terminal window.
macOS
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Open Terminal via Spotlight or from /Applications/Utilities.
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Paste
188BET靠谱吗/Applications/Zotero.app/Contents/MacOS/zotero -ZoteroDebugText
into the Terminal window. -
Press Return
You can add188BET靠谱吗> ~/Desktop/zotero-debug.txt
to the end of the command to redirect the output to a file on your desktop.
Windows
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Open cmd.exe, Cygwin shell, or another terminal
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Paste
188BET靠谱吗"C:\Program Files (x86)\Zotero\zotero.exe" -ZoteroDebugText
into the console window.It may be necessary to add-console
as well. -
Press Enter.
Due to limitations of the available console windows on Windows, you may have a better experience using188BET靠谱吗-ZoteroDebug
188BET靠谱吗instead to use Zotero's internal debug output window.
Linux
188BET靠谱吗Start Zotero via the command line, adding the188BET靠谱吗-ZoteroDebugText
command-line flag.
188BET靠谱吗To capture output when Zotero is crashing or hanging, you can use188BET靠谱吗-ZoteroDebugText > zotero-debug.txt
to redirect output to a file.
Developer Note
188BET靠谱吗To enable Zotero debug output permanently, set extensions.zotero.debug.log to true in the Zotero config editor, accessible from the Advanced pane of the Zotero preferences, and then start Zotero from the command line.