188BET靠谱吗Reporting Zotero Problems
188BET靠谱吗Is something in Zotero not working correctly for you?Here's the information you'll need to provide in the188BET靠谱吗Zotero Forums188BET靠谱吗to allow Zotero developers and others to help you most effectively.
Please provide both #1 and #2 listed below.
1.Provide a Report ID
188BET靠谱吗
188BET靠谱吗If you're experiencing a problem, before restarting Zotero, open the Help menu in Zotero and select "Report Errors…".
188BET靠谱吗In the window that pops up, submit the error report, and then copy the numeric Report ID (not the contents of the report) and paste it into your Zotero Forums thread.188金宝慱亚洲F1Error reports aren't reviewed unless referred to in the forums, since the reports generally aren't helpful without context and/or follow-up.
If you're not able to provide a Report ID, be sure to include your operating system and188BET靠谱吗Zotero versionin your forum post.
Alternative:If you're reporting a reproducible problem with a particular operation, aDebug ID, which logs activity over a specific period of time, may be more useful than a Report ID.188BET靠谱吗It's always fine to provide a Debug ID instead of a Report ID if you think it might be helpful, but you can also wait for a Zotero developer to request one.
188BET靠谱吗Zotero Connector
188BET靠谱吗If you're experiencing a problem with the Zotero Connector, before restarting the browser, open the Zotero Connector preferences:
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Chrome:188BET靠谱吗Right-click on the "Save to Zotero" button and click Preferences/Options, or type chrome://extensions into the address bar, press Enter, click "Details" under Zotero Connector, and then click "Extension options".
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Safari:188BET靠谱吗Right-click anywhere on a webpage and select "Zotero Preferences…"
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Firefox:188BET靠谱吗Type about:addons into the address bar, press return, and click the "Preferences" button next to the entry for "Zotero Connector".Click on the "Advanced" Tab.
In the Report Errors section, click "Submit Report".A dialog box should pop up containing a Report ID.188BET靠谱吗Post the Report ID to the Zotero Forums.
If you are unable to provide a Report ID, be sure to include your188BET靠谱吗Zotero version188BET靠谱吗, Zotero Connector version, browser, and operating system in your forum post.
188BET靠谱吗Zotero for iOS
Generating a Report ID manually isn't possible on iOS, but you can provide aDebug IDfor a specific action.The app may also automatically provide a Report ID if a crash occurs.
2.Provide Steps to Reproduce
In addition to your Report ID, you'll need to explain exactly what's happening and, ideally, how to consistently reproduce it: if you can, there's a very good chance we can fix it quickly or tell you how to fix it.If you're not able to reproduce the problem, explain what happened and what you were doing when it occurred.
188金宝慱亚洲F1Post a message to the forums with the following info:
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The exact steps you took to reproduce the problem, including specific URLs or files you accessed, any text you entered, buttons or other interface elements that you clicked on, etc.
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What happened, including exact error messagesor other relevant text that you see on the screen
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What you expected to happen (unless you're reporting a clear error message)
188BET靠谱吗Note that, after a problem occurs, other things in Zotero may temporarily break, so it's important to restart Zotero and try to repeat what you did before it occurred.
Bad:
I can't add unfiled items to a collection after selecting a tag.Does anyone know how to fix this?
Good:
Report ID: 1892199645
188BET靠谱吗When I drag an item from the Unfiled Items collection into another collection while a tag is selected in the bottom left, Zotero tells me it has to be restarted.
Steps to reproduce:
1.188BET靠谱吗Start Zotero.
2.In My Library, click the New Item menu and select Book.
3.With the new item selected, add the tag "Foo" from the Tags tab in the right-hand pane.
4.Click on "Unfiled Items" in the left pane.
5.Click on "Foo" in the tag selector.
6.Drag the item from the middle pane to another collection.
188BET靠谱吗Zotero displays the message "An error has occurred.188BET靠谱吗Please restart Zotero." in the middle pane.
Bad:
188BET靠谱吗I can't figure out how to add a web page to Zotero.
Good:
Report ID: 19672347
188BET靠谱吗I can't figure out how to add a web page to Zotero.
Steps to reproduce:
1.188BET靠谱吗Click the "New Item" button in the Zotero toolbar.
2.Open the "More" menu.
I expected to see "Web Page" in this menu.I see "Artwork", "Audio Recording", "Bill", etc., but nothing about adding a web page.How can I add a web page?
Reporting Startup Errors
188BET靠谱吗For serious problems that prevent you from using the reporting wizard — such as Zotero not opening at all — we may need more information:
1.First, be sure you've tried restarting your computer.Many startup errors will go away after a computer restart.
2a.188BET靠谱吗If you're able to access the Zotero Help menu, go to "Help → Debug Output Logging → Restart with Logged Enabled…".
2b.188BET靠谱吗If you can't access the Help menu, or if the problem doesn't occur during a restart, start Zotero via the command line.The steps for that depend on your platform:
macOS
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Open Terminal via Spotlight or from /Applications/Utilities.
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Go to the Terminal menu and open Preferences.In Settings→Window, make sure Scrollback is set to "Limit to available memory".
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Paste the following into the terminal and hit return.
188BET靠谱吗/Applications/Zotero.app/Contents/MacOS/zotero -ZoteroDebug
If you can't select the logging window, you can press Cmd-` (backtick, above Tab) to cycle between windows until it's selected.
Windows
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Press Windows-R or search for "run" to open the Run dialog.
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188BET靠谱吗Click Browse and locate the Zotero application directory.188BET靠谱吗This is typically "C:\Program Files (x86)\Zotero\".
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188BET靠谱吗Select the "zotero.exe" file and click Open.
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188BET靠谱吗The complete path to the "zotero.exe" file will be displayed in the text box.188BET靠谱吗Add " -ZoteroDebug" to the end, after any closing quotes, with a space before the hyphen.For example:
188BET靠谱吗"C:\Program Files (x86)\Zotero\zotero.exe" -ZoteroDebug
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Click OK.
Linux
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From a terminal window, run
188BET靠谱吗./zotero -ZoteroDebug
188BET靠谱吗within the Zotero program directory.
3a.188金宝慱亚洲F1If you used "Restart with Logging Enabled…", you should be able to return to the Help menu, submit the output, and copy the given Debug ID to your forums post.
3b.188BET靠谱吗If you used the command line, Zotero should start with a separate debug output window.188金宝慱亚洲F1Once it has stopped logging activity, click "Submit…" in the top section, click the clipboard icon to copy the Debug ID to the clipboard, and then paste the Debug ID into your forums post.
Alternative: Error Console
If the above steps don't work, repeat the steps above, try replacing188BET靠谱吗-ZoteroDebug
with-jsconsole
.188BET靠谱吗Zotero should open with a separate Error Console window showing errors that have occurred.188金宝慱亚洲F1Right-click on any lines with a pink background, select Copy, and paste them into your forums post.
Alternative: Logging to the Terminal
188BET靠谱吗If Zotero is crashing, such that the debug window opened by188BET靠谱吗-ZoteroDebug
closes as well, you canlog to a terminal windowinstead.188BET靠谱吗Upload the debug output somewhere and provide a link in your forums thread or email the output to support@zotero.org with a link to your forum thread.